TY - JOUR
T1 - A Comparison of Three Methods of Performance Appraisal with Regard to Goal Properties, Goal Perception, and Ratee Satisfaction
AU - Tziner, Aharon
AU - Joanis, Christine
AU - Murphy, Kevin R.
PY - 2000
Y1 - 2000
N2 - The effects of rating scale formats on several indices of the usefulness of performance appraisal for employee development were examined. The job performance of 96 police officers was rated using simple graphic scales or one of two behaviorally oriented rating formats: behaviorally anchored rating scales (BARS) and behavior observation scales (BOS). As predicted, ratees' satisfaction with performance appraisal was highest and their perceptions of performance goals most favorable when using BOS. In addition, performance improvement goals for officers rated using BOS were judged by experts to be most observable and specific. Contrary to the authors' predictions, graphic rating scales were generally as good as BOS and as good as or better than BARS when evaluated in terms of ratee attitudes and goal characteristics. The results suggest that different behaviorally-oriented rating formats can enhance or inhibit the developmental applications of performance appraisal.
AB - The effects of rating scale formats on several indices of the usefulness of performance appraisal for employee development were examined. The job performance of 96 police officers was rated using simple graphic scales or one of two behaviorally oriented rating formats: behaviorally anchored rating scales (BARS) and behavior observation scales (BOS). As predicted, ratees' satisfaction with performance appraisal was highest and their perceptions of performance goals most favorable when using BOS. In addition, performance improvement goals for officers rated using BOS were judged by experts to be most observable and specific. Contrary to the authors' predictions, graphic rating scales were generally as good as BOS and as good as or better than BARS when evaluated in terms of ratee attitudes and goal characteristics. The results suggest that different behaviorally-oriented rating formats can enhance or inhibit the developmental applications of performance appraisal.
UR - http://www.scopus.com/inward/record.url?scp=0034404951&partnerID=8YFLogxK
U2 - 10.1177/1059601100252005
DO - 10.1177/1059601100252005
M3 - Article
AN - SCOPUS:0034404951
SN - 1059-6011
VL - 25
SP - 175
EP - 190
JO - Group and Organization Management
JF - Group and Organization Management
IS - 2
ER -