A Patient's perspective on decision-making for the adoption of digital care pathways

Raja Manzar Abbas; Noel Carroll; Ita Richardson

doi:10.5220/0008967704470454

A Patient's perspective on decision-making for the adoption of digital care pathways

Raja Manzar Abbas, Noel Carroll, Ita Richardson

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Healthcare Information Systems (HIS) are implemented to provide high-quality, patient-centred care. Yet, there is little evidence about the decision-making role patients play for the adoption of HIS nor what factors patients deem essential in the adoption of HIS. To guide healthcare practitioners in decision-making for the adoption of HIS, this study reports on the key factors which influence patients' perception and use of HIS. Specifically, a qualitative study was conducted with 15 patients to understand the phenomenon of patient decision-making for the adoption of HIS. Our findings identify the concept of 'Digital Care Pathways' and indicate that there are four primary decision factors which influence the adoption of HIS: (i) trust; (ii) fear; (iii) ease of use; and (iv) accessibility. To synthesise the findings, we present the patients decision-making framework for digital care pathways as a first step to encapsulate the patients' perspective of decision-making factors associated with adopting innovations for digital care pathways.

Original language	English
Title of host publication	HEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020
Editors	Federico Cabitza, Ana Fred, Hugo Gamboa
Publisher	SciTePress
Pages	447-454
Number of pages	8
ISBN (Electronic)	9789897583988
DOIs	https://doi.org/10.5220/0008967704470454
Publication status	Published - 2020
Event	13th International Conference on Health Informatics, HEALTHINF 2020 - Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020 - Valletta, Malta Duration: 24 Feb 2020 → 26 Feb 2020

Publication series

Name	HEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020

Conference

Conference	13th International Conference on Health Informatics, HEALTHINF 2020 - Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020
Country/Territory	Malta
City	Valletta
Period	24/02/20 → 26/02/20

Keywords

Adoption
Decision-making
Digital care pathway
Healthcare information systems
Patient-centred Care

Access to Document

10.5220/0008967704470454

Cite this

Abbas, R. M., Carroll, N., & Richardson, I. (2020). A Patient's perspective on decision-making for the adoption of digital care pathways. In F. Cabitza, A. Fred, & H. Gamboa (Eds.), HEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020 (pp. 447-454). (HEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020). SciTePress. https://doi.org/10.5220/0008967704470454

Abbas, Raja Manzar ; Carroll, Noel ; Richardson, Ita. / A Patient's perspective on decision-making for the adoption of digital care pathways. HEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020. editor / Federico Cabitza ; Ana Fred ; Hugo Gamboa. SciTePress, 2020. pp. 447-454 (HEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020).

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abstract = "Healthcare Information Systems (HIS) are implemented to provide high-quality, patient-centred care. Yet, there is little evidence about the decision-making role patients play for the adoption of HIS nor what factors patients deem essential in the adoption of HIS. To guide healthcare practitioners in decision-making for the adoption of HIS, this study reports on the key factors which influence patients' perception and use of HIS. Specifically, a qualitative study was conducted with 15 patients to understand the phenomenon of patient decision-making for the adoption of HIS. Our findings identify the concept of 'Digital Care Pathways' and indicate that there are four primary decision factors which influence the adoption of HIS: (i) trust; (ii) fear; (iii) ease of use; and (iv) accessibility. To synthesise the findings, we present the patients decision-making framework for digital care pathways as a first step to encapsulate the patients' perspective of decision-making factors associated with adopting innovations for digital care pathways.",

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Abbas, RM, Carroll, N & Richardson, I 2020, A Patient's perspective on decision-making for the adoption of digital care pathways. in F Cabitza, A Fred & H Gamboa (eds), HEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020. HEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020, SciTePress, pp. 447-454, 13th International Conference on Health Informatics, HEALTHINF 2020 - Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020, Valletta, Malta, 24/02/20. https://doi.org/10.5220/0008967704470454

A Patient's perspective on decision-making for the adoption of digital care pathways. / Abbas, Raja Manzar; Carroll, Noel; Richardson, Ita.
HEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020. ed. / Federico Cabitza; Ana Fred; Hugo Gamboa. SciTePress, 2020. p. 447-454 (HEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Carroll, Noel

AU - Richardson, Ita

PY - 2020

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Abbas RM, Carroll N, Richardson I. A Patient's perspective on decision-making for the adoption of digital care pathways. In Cabitza F, Fred A, Gamboa H, editors, HEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020. SciTePress. 2020. p. 447-454. (HEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020). doi: 10.5220/0008967704470454

A Patient's perspective on decision-making for the adoption of digital care pathways

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