A qualitative study of communication during joint teleconsultations at the primary-secondary care interface

Anne MacFarlane, Robert Harrison, Elizabeth Murray, Paul Wallace

Research output: Contribution to journalArticlepeer-review

Abstract

It has been suggested that joint teleconsultations can improve communication at the primary-secondary care interface. We examined data from a qualitative analysis of social interactions in teleconsultations between specialists and general practitioners. The primary interaction was between specialists and patients. The general practitioners mostly adopted a 'back seat role', listening and observing, but not becoming actively involved. Teleconsultations create a number of interactional difficulties, which are likely to impede implementation and sustainability.

Original languageEnglish
Pages (from-to)S1:24-26
JournalJournal of Telemedicine and Telecare
Volume12
Issue numberSUPPL. 1
DOIs
Publication statusPublished - 1 Jul 2006
Externally publishedYes

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