TY - GEN
T1 - A review of mediation in the Irish construction industry
T2 - Royal Institution of Chartered Surveyors International Research Conference, COBRA 2011
AU - Spillane, John P.
AU - Oyedele, Lukumon O.
AU - Von Meding, Jason K.
AU - Konanahalli, Ashwini
AU - Hande, Evelyn
PY - 2011
Y1 - 2011
N2 - The construction industry notoriously excels at dispute creation - both in Ireland and world wide. This paper exams mediation in the Irish construction industry based around critical success factors in the competencies and processes required by mediators operating in the construction industry. Through conducting the relevant analysis, it was possible to extract and outline the resulting critical success factors in process and competencies of mediators in the Irish construction industry. This was achieved through a review of the literature, followed by detailed interviews from industry experts to elicit and highlight the core competencies required. To aid in the study, qualitative analysis using mind mapping software was adopted, thus assisting the identification of the key factors. Following analysis, facilitative mediation was identified as best suited for the industry in question; recommendations and experience were key for mediator selection and five and six factors were identified for mediator skills and mediation critical success factors respectively. The results returned are similar to those determined by authors in other countries and provide a good reference point for the development the industry. By following the findings of this report mediators and parties in dispute can improve processes and be more successful in outcomes. In this study the author shows that mediation is an effective and appropriate method of resolving disputes within the Irish construction industry.
AB - The construction industry notoriously excels at dispute creation - both in Ireland and world wide. This paper exams mediation in the Irish construction industry based around critical success factors in the competencies and processes required by mediators operating in the construction industry. Through conducting the relevant analysis, it was possible to extract and outline the resulting critical success factors in process and competencies of mediators in the Irish construction industry. This was achieved through a review of the literature, followed by detailed interviews from industry experts to elicit and highlight the core competencies required. To aid in the study, qualitative analysis using mind mapping software was adopted, thus assisting the identification of the key factors. Following analysis, facilitative mediation was identified as best suited for the industry in question; recommendations and experience were key for mediator selection and five and six factors were identified for mediator skills and mediation critical success factors respectively. The results returned are similar to those determined by authors in other countries and provide a good reference point for the development the industry. By following the findings of this report mediators and parties in dispute can improve processes and be more successful in outcomes. In this study the author shows that mediation is an effective and appropriate method of resolving disputes within the Irish construction industry.
KW - Alternative dispute resolution
KW - Core competencies
KW - Critical success factors
KW - Irish construction industry
KW - Mediation
UR - http://www.scopus.com/inward/record.url?scp=84874999083&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84874999083
SN - 9781907842191
T3 - COBRA 2011 - Proceedings of RICS Construction and Property Conference
SP - 117
EP - 126
BT - COBRA 2011 - Proceedings of RICS Construction and Property Conference
Y2 - 12 September 2011 through 13 September 2011
ER -