A stakeholder contribution pattern in requirements decision-making: An empirical study in enterprise development

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Abstract

Stakeholders are the primary source of requirements both as a source of information and for making requirements decisions. However, with different stakeholders having various roles and perspectives, with distinct or even conflicting interests, and uneven power in making requirements decisions, the literature shows little empirical evidence of how these differences affect the ways they contribute to the requirements decision-making, namely, what the different stakeholders' contribution patterns are. In this respect, this paper addresses one pattern discovered during a qualitative study, part of a larger study, we conducted in an enterprise development environment. The data was collected from observing requirements workshops, examining requirements related documentations, and also formal meetings and informal conversations with practitioners. Based on this data, we classify stakeholders into: the business-focused stakeholders, the development-side stakeholders, and requirements practitioners. We then present a stakeholders' contribution pattern representing the Who, Why, What, When, and How for different types of stakeholders. This analysis is illustrated with three different typical case stories drawn from the empirical data. Finally, this study provides evidence for the importance of development-side stakeholders along with business-focused stakeholders in requirements decision-making. Thus we encourage shifting the focus to the business-IT partnership when making requirements decisions.

Original languageEnglish
Title of host publicationProceedings - 2016 IEEE 24th International Requirements Engineering Conference Workshops, REW 2016
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages289-295
Number of pages7
ISBN (Electronic)9781509036943
DOIs
Publication statusPublished - 12 Jan 2017
Event24th IEEE International Requirements Engineering Conference Workshops, REW 2016 - Beijing, China
Duration: 12 Sep 201616 Sep 2016

Publication series

NameProceedings - 2016 IEEE 24th International Requirements Engineering Conference Workshops, REW 2016

Conference

Conference24th IEEE International Requirements Engineering Conference Workshops, REW 2016
Country/TerritoryChina
CityBeijing
Period12/09/1616/09/16

Keywords

  • Empirical Study
  • Requirements Decision-Making
  • Stakeholder Contribution Pattern

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