A systematic literature review of social network systems for older adults

Bilal Ahmad, Ita Richardson, Sarah Beecham

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Background. The proportion of older adults (OAs) is increasing throughout the developed world. Social isolation is a recognised problem for this sector. Technology is regarded as a possible way to create a more inclusive society, where for example social network systems (SNSs) can keep OAs in contact with local communities, create new communities, reduce adverse impact of geographic separation, reduced mobility and lifestyle changes. Objective. As end-users of SNSs, this paper looks at the current state of practice of SNSs for OAs. We explore what OAs think about SNSs, what they want from SNSs and whether these needs are met. Method. Taking a snowballing approach, we examined 51 primary studies on SNSs for OAs. Results. There is a discernible increase in SNSs designed for OAs since 2005, which claim to meet needs such as simplicity, ease of use, privacy and access to useful information. Yet, sustained use over time is unknown. Conclusion. SNSs remain a potential way to reduce the social isolation of OAs, however the extent to which SNSs can replace real human contact is largely unexplored, as is whether SNSs can trigger the creation of new supportive communities.

Original languageEnglish
Title of host publicationProduct-Focused Software Process Improvement -18th International Conference, PROFES 2017, Proceedings
EditorsBurak Turhan, Dietmar Winkler, Federica Sarro, Marcos Kalinowski, Daniel Mendez Fernandez, Michael Felderer
PublisherSpringer Verlag
Pages482-496
Number of pages15
ISBN (Print)9783319699257
DOIs
Publication statusPublished - 2017
Event18th International Conference on Product-Focused Software Process Improvement, PROFES 2017 - Innsbruck, Austria
Duration: 29 Nov 20171 Dec 2017

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume10611 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference18th International Conference on Product-Focused Software Process Improvement, PROFES 2017
Country/TerritoryAustria
CityInnsbruck
Period29/11/171/12/17

Keywords

  • Older adult
  • Snowballing
  • Social isolation
  • Social network systems
  • Systematic literature review
  • User needs

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