Articulating co-design in museums: Reflections on two participatory processes

Luigina Ciolfi, Gabriela Avram, Laura Maye, Nick Dulake, Mark T. Marshall, Dick Van Dijk, Fiona McDermott

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

In this paper we reflect on the process of co-design by detailing and comparing two strategies for the participatory development of interaction concepts and prototypes in the context of technologically-enhanced museum visiting experiences. While much work in CSCW, HCI and related disciplines has examined different role configurations in codesign, more research is needed on examining how collaborative design processes can unfold in different ways. Here we present two instances of co-design of museum visiting AIDS, one stemming from an open brief, another from an initial working prototype; we discuss the process in each case and discuss how these alternative strategies presented the team with different possibilities as well as constraints, and led to different patterns of collaboration within the design team. Finally, we draw a set of themes for discussion and reflection to inform and aid researchers and practitioners participating in similar co-design processes, particularly in the domain of cultural heritage.

Original languageEnglish
Title of host publicationProceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016
PublisherAssociation for Computing Machinery
Pages13-25
Number of pages13
ISBN (Electronic)9781450335928
DOIs
Publication statusPublished - 27 Feb 2016
Event19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016 - San Francisco, United States
Duration: 27 Feb 20162 Mar 2016

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
Volume27

Conference

Conference19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016
Country/TerritoryUnited States
CitySan Francisco
Period27/02/162/03/16

Keywords

  • Co-design
  • Collaboration
  • Cultural heritage
  • Design process
  • Museums
  • Participation

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