Assessment process for a simulation-based training environment in global software development

Simulation has been applied in several Software Engineering fields, and is shown to be a useful method in industrial training. As part of our research work, we have used simulation to provide training in Global Software Development (GSD). We have developed a platform to strengthen GSD skills by simulating realistic settings in which learners interact with Virtual Agents of differing cultures. Thus, learners will experience multi-cultural problems and will develop specific GSD communication skills. The development of these skills must, however, be accurately assessed, bearing in mind that the training is aimed at learners with different characteristics and skills. In this paper we present an assessment process based on educational theory adapted to our simulation-based training environment. Methods to minimize the instructors' effort and tailor the assessment to specific training needs are proposed. The assessment process has been evaluated by 34 potential users. Results indicate that the assessment method yields meaningful results and proof of learning. Also that automated assessment can be achieved with minimal intervention from the instructor. Though tailored for GSD, this method could be applied to other domains, in both industry and academia.