Barriers to the Adoption of Visual Knowledge Management Tools: Challenges at the Intersection of Technology, People, and Process

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Visual Knowledge Management Tools (VKMTs) have gained attention for their ability to support knowledge capture, organization, and communication in fields such as software engineering, process design, and interdisciplinary collaboration. Despite their theoretical advantages, adoption across academia and industry remains inconsistent. This paper explores the barriers hindering VKMT adoption through a systematic literature review of 38 peer-reviewed studies published between 2015 and 2024. Key challenges were identified and thematically grouped into five categories: technological, organizational, human, economic, and cultural. The findings reveal that while many barriers are common to general technology adoption, others - such as visual complexity, lack of interoperability, and visual literacy gaps - are more specific to VKMTs. To support further research and practice, we provide a descriptive summary of the literature base, outline the methodological approach, and offer a structured framework of adoption barriers. Practical recommendations are offered for stakeholders seeking to implement VKMTs, along with suggestions for future empirical work to bridge the gap between potential and application.

Original languageEnglish
Title of host publicationProceedings - 2025 IEEE 49th Annual Computers, Software, and Applications Conference, COMPSAC 2025
EditorsHossain Shahriar, Kazi Shafiul Alam, Hiroyuki Ohsaki, Stelvio Cimato, Miriam Capretz, Shamem Ahmed, Sheikh Iqbal Ahamed, AKM Jahangir Alam Majumder, Munirul Haque, Tomoki Yoshihisa, Alfredo Cuzzocrea, Michiharu Takemoto, Nazmus Sakib, Marwa Elsayed
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages1683-1687
Number of pages5
ISBN (Electronic)9798331574345
DOIs
Publication statusPublished - 2025
Event49th IEEE Annual Computers, Software, and Applications Conference, COMPSAC 2025 - Toronto, Canada
Duration: 8 Jul 202511 Jul 2025

Publication series

NameProceedings - 2025 IEEE 49th Annual Computers, Software, and Applications Conference, COMPSAC 2025

Conference

Conference49th IEEE Annual Computers, Software, and Applications Conference, COMPSAC 2025
Country/TerritoryCanada
CityToronto
Period8/07/2511/07/25

Keywords

  • Barriers to Adoption
  • Knowledge Engineering
  • Organizational Change
  • Technology Adoption
  • Visual Knowledge Management Tools

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