TY - GEN
T1 - Bazaar by design
T2 - Managing interfirm exchanges in an open source service network
AU - Feller, Joseph
AU - Finnegan, Patrick
AU - Fitzgerald, Brian
AU - Hayes, Jeremy
PY - 2008
Y1 - 2008
N2 - As in many other sectors, competitive necessities are driving open source software companies to participate in cooperative business networks in order to offer the complete product and service offerings demanded by customers. This paper examines one such emerging business network archetype: an open source service network (OSSN). This type of business network is of particular interest as it not only addresses key challenges vis-à-vis OSS commercialization, but operates in a manner that overcomes exchange problems among participants by relying primarily on social mechanisms. The paper reveals the manifestation of social mechanisms in OSSNs and how these are used for coordinating and safeguarding exchanges between firms. Specifically, we illustrate the importance of (1) restricted access, (2) assessing the reputation of others, (3) a shared macroculture (goals and norms), and (4) collective sanctions for punishing firms who violate these goals and norms.
AB - As in many other sectors, competitive necessities are driving open source software companies to participate in cooperative business networks in order to offer the complete product and service offerings demanded by customers. This paper examines one such emerging business network archetype: an open source service network (OSSN). This type of business network is of particular interest as it not only addresses key challenges vis-à-vis OSS commercialization, but operates in a manner that overcomes exchange problems among participants by relying primarily on social mechanisms. The paper reveals the manifestation of social mechanisms in OSSNs and how these are used for coordinating and safeguarding exchanges between firms. Specifically, we illustrate the importance of (1) restricted access, (2) assessing the reputation of others, (3) a shared macroculture (goals and norms), and (4) collective sanctions for punishing firms who violate these goals and norms.
KW - Interorganizational systems
KW - Network governance
KW - Open source service network
KW - Social mechanisms
UR - http://www.scopus.com/inward/record.url?scp=47049098638&partnerID=8YFLogxK
U2 - 10.1007/978-0-387-09768-8_12
DO - 10.1007/978-0-387-09768-8_12
M3 - Conference contribution
AN - SCOPUS:47049098638
SN - 9780387097671
T3 - IFIP International Federation for Information Processing
SP - 173
EP - 188
BT - Information Technology in the Service Economy
A2 - Barrett, Michael
A2 - Davidson, Elizabeth
A2 - Middleton, Catherine
A2 - DeGross, Janice
ER -