TY - GEN
T1 - Cognitive style as a factor in the effective reuse of knowledge management systems
AU - McGrath, Fergal
AU - Parkes, Catherine
PY - 2004
Y1 - 2004
N2 - Knowledge is perceived as being an organization's most valuable asset in today's world. Consequently organizations are becoming aware that they must manage the creation, storage and distribution of their knowledge within the organization. However the benefits accruing from the management of knowledge can only be realized when that knowledge is reused, either by learning from past experiences in order to prevent mistakes being repeated or as a basis for innovation. The process of reuse therefore plays a pivotal role in the leveraging of knowledge assets to sustain competitive advantage in organizations. This research investigates the role of cognitive style (innovative/adaptive) of an individual and how it influences the way in which he/she uses a knowledge repository. A study, using the Kirton Adaption-Innovation Inventory, was carried out in the customer support department of a large electronics company. The implications of the findings are discussed and further research directions are recommended.
AB - Knowledge is perceived as being an organization's most valuable asset in today's world. Consequently organizations are becoming aware that they must manage the creation, storage and distribution of their knowledge within the organization. However the benefits accruing from the management of knowledge can only be realized when that knowledge is reused, either by learning from past experiences in order to prevent mistakes being repeated or as a basis for innovation. The process of reuse therefore plays a pivotal role in the leveraging of knowledge assets to sustain competitive advantage in organizations. This research investigates the role of cognitive style (innovative/adaptive) of an individual and how it influences the way in which he/she uses a knowledge repository. A study, using the Kirton Adaption-Innovation Inventory, was carried out in the customer support department of a large electronics company. The implications of the findings are discussed and further research directions are recommended.
UR - http://www.scopus.com/inward/record.url?scp=16244421404&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:16244421404
SN - 0780388194
T3 - Proceedings of the 2004 IEEE International Conference on Information Reuse and Integration, IRI-2004
SP - 382
EP - 387
BT - Proceedings of the 2004 IEEE International Conference on Information Reuse and Integration, IRI-2004
A2 - Memon, A.M.
A2 - Zhao, N.
T2 - Proceedings of the 2004 IEEE International Conference on Information Reuse and Integration, IRI-2004
Y2 - 8 November 2004 through 10 November 2004
ER -