Contextual and rater factors affecting rating behavior

Aharon Tziner, Kevin R. Murphy, Jeanette N. Cleveland

Research output: Contribution to journalReview articlepeer-review

Abstract

Recent performance appraisal research has highlighted the important role played by contextual and individual factors in shaping rating behavior. This article reviews cumulated empirical data supporting the proposition that in factors and constraints present in the organization, contexts in which appraisal systems reside and rater attributes, such as personality factors or beliefs, systematically affect rating behavior. The effects of these context and rater factors are reflected in ratings accuracy, ratings discrimination among raters/dimensions, and rating elevation.

Original languageEnglish
Pages (from-to)89-98
Number of pages10
JournalGroup and Organization Management
Volume30
Issue number1
DOIs
Publication statusPublished - Feb 2005
Externally publishedYes

Keywords

  • Performance appraisal
  • Rater characteristics
  • Rating behavior
  • Rating context

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