TY - GEN
T1 - Critical Success Factors for Operational Excellence in the Pharmaceutical Industry
T2 - 8th IFIP WG 5.7 European Lean Educator Conference, ELEC 2022
AU - O’Callaghan, Elizabeth
AU - McDermott, Olivia
AU - Walker, Gavin
AU - Southern, Mark
N1 - Publisher Copyright:
© 2023, IFIP International Federation for Information Processing.
PY - 2023
Y1 - 2023
N2 - The paper aims to investigate the Critical Success Factors that exist for Operational Excellence methodology deployment in the Pharmaceutical industry. The research will seek to establish the levels of current Operational Excellence awareness and integration in the Pharmaceutical industry in terms of the deployment of Continuous Improvement methodology. The study involves the analysis of the pros, cons, strengths, weaknesses, and limitations of management commitment for the application to the deployment of Continuous Improvement methodologies in the Pharmaceutical industry. A qualitative methodology was utilised by interviewing a cohort of 28 Pharmaceutical manufacturing Operational Excellence and Continuous Improvement practitioners. The study found that while participants advocated and supported the requirement and importance of Operational Excellence, a key Critical Success Factor identified was senior management support in fostering Operational Excellence culture. A top challenge highlighted for Operational Excellence and Continuous Improvement success, particularly in regulated industries, was a regulatory compliance culture and regulatory bureaucracy. The paper provides a valuable resource for organisations to obtain insight into Critical Success Factors for Continuous Improvement and Operational Excellence and in particular, in a regulated Pharmaceutical manufacturing industry.
AB - The paper aims to investigate the Critical Success Factors that exist for Operational Excellence methodology deployment in the Pharmaceutical industry. The research will seek to establish the levels of current Operational Excellence awareness and integration in the Pharmaceutical industry in terms of the deployment of Continuous Improvement methodology. The study involves the analysis of the pros, cons, strengths, weaknesses, and limitations of management commitment for the application to the deployment of Continuous Improvement methodologies in the Pharmaceutical industry. A qualitative methodology was utilised by interviewing a cohort of 28 Pharmaceutical manufacturing Operational Excellence and Continuous Improvement practitioners. The study found that while participants advocated and supported the requirement and importance of Operational Excellence, a key Critical Success Factor identified was senior management support in fostering Operational Excellence culture. A top challenge highlighted for Operational Excellence and Continuous Improvement success, particularly in regulated industries, was a regulatory compliance culture and regulatory bureaucracy. The paper provides a valuable resource for organisations to obtain insight into Critical Success Factors for Continuous Improvement and Operational Excellence and in particular, in a regulated Pharmaceutical manufacturing industry.
KW - Continuous Improvement
KW - Lean
KW - Manufacturing
KW - Operational Excellence
KW - Pharmaceutical industry
UR - http://www.scopus.com/inward/record.url?scp=85151052208&partnerID=8YFLogxK
U2 - 10.1007/978-3-031-25741-4_17
DO - 10.1007/978-3-031-25741-4_17
M3 - Conference contribution
AN - SCOPUS:85151052208
SN - 9783031257407
T3 - IFIP Advances in Information and Communication Technology
SP - 193
EP - 203
BT - Lean, Green and Sustainability - 8th IFIP WG 5.7 European Lean Educator Conference, ELEC 2022, Proceedings
A2 - McDermott, Olivia
A2 - Toner, Aidan
A2 - Rosa, Angelo
A2 - Sá, José Carlos
PB - Springer Science and Business Media Deutschland GmbH
Y2 - 22 November 2022 through 24 November 2022
ER -
