@inbook{78e5632365dc4fc382b3e3583e5b120d,
title = "Crowdsourcing",
abstract = "In this chapter we investigate the crowdsourcing phenomenon through a case study of a multinational company who embarked on a significant crowdsourcing software development initiative. Most studies aim to explain crowdsourcing by describing successful cases (e.g., Brabham 2008); as a result, there has been little attention to the challenges that may arise. Further research is therefore needed to better understand the limits of crowdsourcing software development. This chapter presents an in-depth industry case study of crowdsourcing software development at a multinational corporation. The goal is to shed light on the key issues in crowdsourcing that are relevant to software development. The study reveals a number of challenges that the case study organization encountered. In previous work (Stol and Fitzgerald 2014a, b), we drew on the crowdsourcing literature to synthesize a set of six cues which have particular relevance in a crowdsourcing software development context.",
keywords = "Customer engagement, Software development, Software development process, Software engineering research, Task decomposition",
author = "{\AA}gerfalk, {P{\"a}r J.} and Brian Fitzgerald and Stol, {Klaas Jan}",
note = "Publisher Copyright: {\textcopyright} 2015, The Author(s).",
year = "2015",
doi = "10.1007/978-3-319-17266-8_4",
language = "English",
series = "SpringerBriefs in Computer Science",
publisher = "Springer",
number = "9783319172651",
pages = "45--60",
booktitle = "SpringerBriefs in Computer Science",
edition = "9783319172651",
}