Crowdsourcing localisation for non-profit projects: The client perspective

Trommons is an open-source, web-based platform administered by The Rosetta Foundation. The Rosetta Foundation has worked since 2009 to eradicate the information gap faced by communities under-served by commercial localisation, by making information accessible in the languages of those communities. In recent years we have conducted several studies into crowdsourced volunteer translation from the perspective of the client organisations. In this paper we are reporting on the finding of those studies, which include two survey questionnaires as well as semi-structured interviews with representatives of the non-profit organisations and staff at the Rosetta Foundation.