Developing a multi-agency E-participation strategy for disadvantaged city communities: A case study

The objective of this chapter is to present a case study of the development of a strategy to increase eParticipation among a number of disadvantaged communities in the city of Limerick in Ireland. The chapter's authors' acted as facilitators for the strategy development process. The strategy group consisted of multiple educational, developmental and community and local government representatives. Given the participants' differing perspectives and interpretations the strategy development attempted to be as inclusive and transparent as possible and information technology was used that provided shared spaces using a wiki and allowing the sharing of the information (strategy document) as it emerged through various iterations.