TY - JOUR
T1 - Effective intercultural communication in nursing
AU - Tuohy, Dympna
N1 - Publisher Copyright:
© 2019 RCN Publishing Company Ltd. All rights reserved. Not to be copied, transmitted or recorded in any way, in whole or part, without prior permission of the publishers.
PY - 2019/1/25
Y1 - 2019/1/25
N2 - As a result of global migration, nurses are caring for patients in increasingly diverse cultural and linguistic settings. Intercultural nursing requires nurses to care for patients as unique individuals while considering their cultural needs. Being able to communicate effectively with patients from various cultures is crucial for understanding and for optimal delivery of patient care. Communication must be considered in the context of overall care; therefore, this article describes important concepts underpinning appropriate intercultural care. It provides a guide to effective intercultural communication by discussing three main areas: cultural knowledge, attitudes and feelings, and communication skills. These are the essential areas that nurses can reflect on, and develop and apply in intercultural communication with patients and their families.
AB - As a result of global migration, nurses are caring for patients in increasingly diverse cultural and linguistic settings. Intercultural nursing requires nurses to care for patients as unique individuals while considering their cultural needs. Being able to communicate effectively with patients from various cultures is crucial for understanding and for optimal delivery of patient care. Communication must be considered in the context of overall care; therefore, this article describes important concepts underpinning appropriate intercultural care. It provides a guide to effective intercultural communication by discussing three main areas: cultural knowledge, attitudes and feelings, and communication skills. These are the essential areas that nurses can reflect on, and develop and apply in intercultural communication with patients and their families.
KW - communication
KW - culture
KW - diversity
KW - interpersonal skills
KW - language
KW - nurse-patient relations
KW - professional issues
KW - staff attitudes
KW - transcultural care
UR - http://www.scopus.com/inward/record.url?scp=85071762599&partnerID=8YFLogxK
U2 - 10.7748/ns.2019.e11244
DO - 10.7748/ns.2019.e11244
M3 - Article
C2 - 31468842
AN - SCOPUS:85071762599
SN - 2047-9018
VL - 34
SP - 45
EP - 50
JO - Nursing standard (Royal College of Nursing (Great Britain) : 1987)
JF - Nursing standard (Royal College of Nursing (Great Britain) : 1987)
IS - 2
ER -