Effects of world class manufacturing on shop floor workers

Concerns the effects of world class manufacturing on the quality of working life of shop floor workers. Theoretically, it is grounded in the conflict between two opposing paradigms – the flexible specialisation thesis and labour process theory. Methodologically, it is based on qualitative data gathered in 1996 during in-depth interviews with employees of a West of Ireland factory established in the use of world class manufacturing methods (fieldwork for a Masters degree minor dissertation). The results of the research indicate that the majority of world class manufacturing methods increase the intensity of work, without yielding proportionate compensation for workers. Based on these findings, the interpretation of world class manufacturing supported by labour process theory was found to be far more accurate a rendering than that promoted by the flexible specialisation thesis.