TY - JOUR
T1 - Enablers and barriers for hospital pharmacy information systems
AU - Carroll, Noel
AU - Richardson, Ita
N1 - Publisher Copyright:
© The Author(s) 2019.
PY - 2020/3/1
Y1 - 2020/3/1
N2 - Pharmacy plays a pivotal role in supporting acute clinical care pathways. However, across hospital environments, pharmacies are often stretched by growing service demands and conflicted by increased medication and service costs. Ultimately, such factors contribute towards process inefficiencies that impact on the provision of healthcare services. Following a literature review, we examined clinical pharmacy services by undertaking three acute hospital pharmacy case studies. We adopted an ethnographic approach, observing and interviewing pharmacists, pharmacy staff and nurses. With a view to improving healthcare information systems (ISs), we identified the enablers and barriers in service efficiency, thus identifying opportunities for pharmacy IS implementation across acute hospital environments. The findings also reveal some of the key enablers and barriers towards the introduction of hospital IS innovation. We present recommendations to overcome such barriers.
AB - Pharmacy plays a pivotal role in supporting acute clinical care pathways. However, across hospital environments, pharmacies are often stretched by growing service demands and conflicted by increased medication and service costs. Ultimately, such factors contribute towards process inefficiencies that impact on the provision of healthcare services. Following a literature review, we examined clinical pharmacy services by undertaking three acute hospital pharmacy case studies. We adopted an ethnographic approach, observing and interviewing pharmacists, pharmacy staff and nurses. With a view to improving healthcare information systems (ISs), we identified the enablers and barriers in service efficiency, thus identifying opportunities for pharmacy IS implementation across acute hospital environments. The findings also reveal some of the key enablers and barriers towards the introduction of hospital IS innovation. We present recommendations to overcome such barriers.
KW - barriers
KW - case study
KW - health service
KW - hospital
KW - hospital pharmacy
KW - pharmacy informatics
UR - http://www.scopus.com/inward/record.url?scp=85062674481&partnerID=8YFLogxK
U2 - 10.1177/1460458219832056
DO - 10.1177/1460458219832056
M3 - Article
C2 - 30841781
AN - SCOPUS:85062674481
SN - 1460-4582
VL - 26
SP - 406
EP - 419
JO - Health Informatics Journal
JF - Health Informatics Journal
IS - 1
ER -