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Extrinsic Trust as a Contractual Framework for Accountable AI in Health Care: Viewpoint

Research output: Contribution to journalReview articlepeer-review

Abstract

Artificial intelligence (AI) promises efficiency and equity in health care. However, adoption remains fragmented due to weak foundations of trust. This Viewpoint highlights the gap between intrinsic trust, based on interpretability, and extrinsic trust, based on functional validation. We propose a contractual framework between AI systems and users defined by 3 promises: reliability, scope and equity, and shift and uncertainty. Illustrated through a vignette, we show how health systems can operationalize these promises through structured evidence and governance, translating trustworthy AI into accountable clinical deployment.

Original languageEnglish
Article numbere83903
JournalJournal of Medical Internet Research
Volume28
DOIs
Publication statusPublished - 2026

Keywords

  • AI
  • artificial intelligence
  • decision support system
  • explainable AI
  • explainable artificial intelligence
  • intrinsic trust
  • machine learning
  • mental health
  • ML
  • trust
  • XAI

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