Finding and Analyzing App Reviews Related to Specific Features: A Research Preview

Jacek Dąbrowski, Emmanuel Letier, Anna Perini, Angelo Susi

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

[Context and motivation] App reviews can be a rich source of information for requirements engineers. Recently, many approaches have been proposed to classify app reviews as bug reports, feature requests, or to elicit requirements. [Question/problem] None of these approaches, however, allow requirements engineers to search for users’ opinions about specific features of interest. Retrieving reviews on specific features would help requirements engineers during requirements elicitation and prioritization activities involving these features. [Principal idea/results] This paper presents a research preview on our tool-supported method for taking requirements engineering decisions about specific features. The tool will allow one to (i) find reviews that talk about a specific feature, (ii) identify bug reports, change requests and users’ sentiment about this feature, and (iii) visualize and compare users’ feedback for different features in an analytic dashboard. [Contributions] Our contribution is threefold: (i) we identify a new problem to address, i.e. searching for users’ opinions on a specific feature, (ii) we provide a research preview on an analytics tool addressing the problem, and finally (iii) we discuss preliminary results on the searching component of the tool.

Original languageEnglish
Title of host publicationRequirements Engineering
Subtitle of host publicationFoundation for Software Quality - 25th International Working Conference, REFSQ 2019, Proceedings
EditorsMichael Goedicke, Eric Knauss
PublisherSpringer Verlag
Pages183-189
Number of pages7
ISBN (Print)9783030155377
DOIs
Publication statusPublished - 2019
Externally publishedYes
Event25th International Working Conference on Requirements Engineering: Foundation for Software Quality, REFSQ 2019 - Essen, Germany
Duration: 18 Mar 201921 Mar 2019

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume11412 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference25th International Working Conference on Requirements Engineering: Foundation for Software Quality, REFSQ 2019
Country/TerritoryGermany
CityEssen
Period18/03/1921/03/19

Keywords

  • Feedback analytics tool
  • Mining users reviews
  • Requirement engineering
  • Software quality

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