Forming Effective Employee Information and Consultation: A Five-Stage Trust and Justice Process

Nadia K. Kougiannou, Tony Dundon, Adrian Wilkinson

Research output: Contribution to journalArticlepeer-review

Abstract

In this paper we show how trust and justice influence the efficacy of employee information and consultation (I&C) bodies. Evidence is drawn from a 2-year qualitative study of I&C participants in two organizations in the UK. The research builds on Dietz and Fortin's conceptual five-stage model of the I&C process to provide a more nuanced understanding of I&C trust and justice outcomes. In particular, we point to crucial stages in the process, and how these influence the effectiveness of I&C mechanisms. Implications for theory and practice are discussed.

Original languageEnglish
Pages (from-to)200-218
Number of pages19
JournalBritish Journal of Management
Volume32
Issue number1
DOIs
Publication statusPublished - Jan 2021
Externally publishedYes

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