TY - JOUR
T1 - Indicating engagement in online workplace meetings: the role of backchannelling head nods
AU - Knight, Dawn
AU - O'Keeffe, Anne
AU - Mark, Geraldine
AU - Fitzgerald, Christopher
AU - McNamara, Justin
AU - Adolphs, Svenja
AU - Cowan, Benjamin
AU - Palma, Tania Fahey
AU - Farr, Fiona
AU - Peraldi, Sandrine
N1 - Publisher Copyright:
© John Benjamins Publishing Company.
PY - 2024
Y1 - 2024
N2 - Amid COVID-19 and the so-called "digital pivot", online virtual communication is at the heart of our professional and private lives. As we move into a post-COVID context, the affordances of the digital turn have shown that we can operate professionally online but there is a need for better understanding of communication in the online workplace. This paper contributes to our understanding of the dynamics of indicators of engagement in multi-party communication online, as evidenced by a corpus-based multi-modal study. It showcases the importance of building naturally-occurring spoken corpora that go beyond written transcription and include annotation of non-verbal behaviour. The work focuses on the incidence, frequency, position, and function of spoken and head nod backchannels, exploring coordination and co-occurrence of these features in online talk. Findings point to a changing profile of how engagement is displayed in online workplace meetings, which appears to be linked to the functionality of platforms.
AB - Amid COVID-19 and the so-called "digital pivot", online virtual communication is at the heart of our professional and private lives. As we move into a post-COVID context, the affordances of the digital turn have shown that we can operate professionally online but there is a need for better understanding of communication in the online workplace. This paper contributes to our understanding of the dynamics of indicators of engagement in multi-party communication online, as evidenced by a corpus-based multi-modal study. It showcases the importance of building naturally-occurring spoken corpora that go beyond written transcription and include annotation of non-verbal behaviour. The work focuses on the incidence, frequency, position, and function of spoken and head nod backchannels, exploring coordination and co-occurrence of these features in online talk. Findings point to a changing profile of how engagement is displayed in online workplace meetings, which appears to be linked to the functionality of platforms.
M3 - Article
SN - 1384-6655
JO - International Journal of Corpus Linguistics
JF - International Journal of Corpus Linguistics
ER -