Infusion of mobile health systems in the NHS: An empirical study

Yvonne O'Connor, John O'Donoghue, Phillip O'Reilly

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Frequently criticised as a technological laggard, the healthcare industry is now beginning to appreciate the benefits which can be obtained from adopting Mobile Health Systems at the point-of-care. As a result, healthcare organisations are investing heavily in mobile health initiatives with the expectation that individual users will employ the system to enhance performance. However, researchers argue that such benefits can only be fully realised if the technological innovation is infused within an individual's work practice. A synopsis of the 'state of the field' in mobile system implementation research reveals that little is known on Mobile Health Systems infusion. Infusion is a distinctive feature in the Cooper and Zmud (1990) model, which reflects the extent to which a technological innovation is fully embedded in an individual's work system through comprehensive and integrative use. However a review of extant literature reveals that infusion is inconsistently defined and under investigated with a lack of literature focusing on Mobile Health Systems infusion. This paper makes a number of contributions to the literature. It provides a comprehensive definition of infusion and presents a conceptual model exploring infusion of Mobile Health Systems. Through an exploratory study of Mobile Health Systems implementation in Britain's National Health Service, the presented model is empirically investigated. By identifying and highlighting issues affecting infusion, future research efforts can focus on how such issues can be overcome. The paper concludes with a checklist of critical success factors which healthcare organisations should consider in order to successfully infuse Mobile Health Systems within their organisation.

Original languageEnglish
Title of host publication6th European Conference on Information Management and Evaluation, ECIME 2012
PublisherAcademic Conferences Ltd
Pages226-233
Number of pages8
ISBN (Print)9781622766581
Publication statusPublished - 2012
Externally publishedYes
Event6th European Conference on Information Management and Evaluation, ECIME 2012 - Cork, Ireland
Duration: 13 Sep 201214 Sep 2012

Publication series

Name6th European Conference on Information Management and Evaluation, ECIME 2012

Conference

Conference6th European Conference on Information Management and Evaluation, ECIME 2012
Country/TerritoryIreland
CityCork
Period13/09/1214/09/12

Keywords

  • Critical success factors
  • Infusion
  • Mobile health
  • NHS

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