Interviewing reluctant respondents: Strikes, henchmen, and gaelic games

Tony Dundon, Paul Ryan

Research output: Contribution to journalArticlepeer-review

Abstract

This article deals with interviewing reluctant respondents. The analysis is used to construct a process-oriented model of respondent rapport and empathy. By assessing respondent rapport in a reflective way, the article contributes to the sociology of knowledge generation and the construction of respondent reality of complex social phenomena. Using the authors' reflective experiences of a particular interview episode, the stages of rapport building in the researcher-respondent relationship are assessed, providing guidance and lessons for future researchers. The limitations of the approach are considered and suggestions for future research are made.

Original languageEnglish
Pages (from-to)562-581
Number of pages20
JournalOrganizational Research Methods
Volume13
Issue number3
DOIs
Publication statusPublished - Jul 2010
Externally publishedYes

Keywords

  • industrial relations
  • narrative analysis
  • qualitative interviews
  • respondent rapport
  • respondent reluctance

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