La relation entre le contxte de l'évaluation du rendement et l'indulgence de l'éaluateur

There has been a substantial amount of research on performance appraisal. Practically all of this work has focused on understanding and improving a rater's ability to provide accurate ratings. Thus a plethora of research exists regarding such issues as the effect of rating formats and training on the ability to perform accurate evaluations of subordinates. More recently, several researchers have suggested that increasing the quality ofperformance ratings can only occur through a better understanding of the cognitive processes that underlie performance judgments. This perspective rgues that rating errors and inaccurate appraisals are a function of the rater's information processing capabilities.