TY - GEN
T1 - Managing Ambidexterity in a Knowledge Management Strategy for an International Non-Governmental Organisation
AU - Walsh, John
AU - Berkery, Elaine
AU - Lannon, John
N1 - Publisher Copyright:
© 2023 Academic Conferences Limited. All rights reserved.
PY - 2023
Y1 - 2023
N2 - The survival of non-government organisations (NGOs) requires that they develop strategies designed for nonprofits (Laurett & Ferreira, 2018) given the unique environment in which they operate (Akingbola, 2007; Courtney, 2002) while encapsulating sectoral diversity (Eagleton-Pierce, 2020). Extant research has focused on what NGOs do as opposed to how they perform activities (Lewis, 2014) with the latter offering researchers additional insights on the theoretical frameworks used in practice (Lindenberg, 2001). How organizations strategically respond to their environment can be examined using Miles & Snows (1978) adaptive cycle as an organizing framework. This research examines, over a two-and-a-half-year period ‘how’ an international non-governmental INGO developed a knowledge management strategy to align its internal operations with its external environment. This research identifies ‘how’ the adaptive cycle can support and understanding of how knowledge management strategy is developed in practice in INGOs.
AB - The survival of non-government organisations (NGOs) requires that they develop strategies designed for nonprofits (Laurett & Ferreira, 2018) given the unique environment in which they operate (Akingbola, 2007; Courtney, 2002) while encapsulating sectoral diversity (Eagleton-Pierce, 2020). Extant research has focused on what NGOs do as opposed to how they perform activities (Lewis, 2014) with the latter offering researchers additional insights on the theoretical frameworks used in practice (Lindenberg, 2001). How organizations strategically respond to their environment can be examined using Miles & Snows (1978) adaptive cycle as an organizing framework. This research examines, over a two-and-a-half-year period ‘how’ an international non-governmental INGO developed a knowledge management strategy to align its internal operations with its external environment. This research identifies ‘how’ the adaptive cycle can support and understanding of how knowledge management strategy is developed in practice in INGOs.
KW - Knowledge management strategy
KW - Non-Governmental organisations
KW - Organisational ambidexterity
KW - Strategy development
UR - http://www.scopus.com/inward/record.url?scp=85177637601&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85177637601
T3 - Proceedings of the European Conference on Knowledge Management, ECKM
SP - 1732
EP - 1735
BT - Proceedings of the 24th European Conference on Knowledge Management, ECKM 2023
A2 - Matos, Florinda
A2 - Rosa, Alvaro
PB - Academic Conferences and Publishing International Limited
T2 - 24th European Conference on Knowledge Management, ECKM 2023
Y2 - 7 September 2023 through 8 September 2023
ER -