@inproceedings{6a4584043b7f40a5a3b60237a385c7a7,
title = "Mobile work orders: The good, the bad, and the ugly",
author = "Mike Henderson and Paul McCutcheon",
year = "2011",
language = "English",
isbn = "9781618390264",
series = "Joint Conference and Exhibition on Customer Service and Information Management and Technology 2011, CS/IMTech 2011",
pages = "236--252",
booktitle = "Joint Conference and Exhibition on Customer Service and Information Management and Technology 2011, CS/IMTech 2011",
note = "Joint Conference and Exhibition on Customer Service and Information Management and Technology 2011, CS/IMTech 2011 ; Conference date: 27-02-2011 Through 01-03-2011",
}