NGO knowledge management challenges and investment priorities: A sectoral case study

John Walsh, John Lannon

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Non-Governmental Organisations (NGOs) are an important and growing ‘third' sector. They possess certain distinguishing characteristics which must be considered when seeking to apply management research. While the idea of knowledge management has currency, there is a need to operationalised and embed key concepts in these organisations. A particular issue for NGOs is securing donor funding, typically requiring a good track-record of service delivery. These factors have made it difficult for NGOs to identify how well they are progressing with knowledge management initiatives as well as providing some support for each other on common problems. This research reports on a workshop facilitated by the authors that brought 25 representatives from 8 NGOs together to discuss knowledge management in their organisations, focusing on themes around key challenges and areas for investment identified.

Original languageEnglish
Title of host publicationProceedings of the 19th European Conference on Knowledge Management, ECKM 2018
EditorsEleonora Di Maria, Enrico Scarso, Ettore Bolisani
PublisherAcademic Conferences Limited
Pages916-923
Number of pages8
ISBN (Electronic)9781911218944
Publication statusPublished - 2018
Externally publishedYes
Event19th European Conference on Knowledge Management, ECKM 2018 - Padua, Italy
Duration: 6 Sep 20187 Sep 2018

Publication series

NameProceedings of the European Conference on Knowledge Management, ECKM
Volume2
ISSN (Print)2048-8963
ISSN (Electronic)2048-8971

Conference

Conference19th European Conference on Knowledge Management, ECKM 2018
Country/TerritoryItaly
CityPadua
Period6/09/187/09/18

Keywords

  • Challenges
  • Investment opportunity
  • Non-government organisation
  • Sectoral workshop

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