TY - GEN
T1 - Process state inference for support of knowledge intensive work
AU - Noll, John
AU - Shah, Jigar
PY - 2004
Y1 - 2004
N2 - Different actors may do the same work in different ways, depending on their preferences and level of expertise. The nature and amount of process support required also varies with the knowledge level of the actors: novice actors may require guidance at each and every stage of the process, while experts like to have a free hand and need guidance only when in doubt. We describe a descriptive enactment approach, whereby guidance is provided only when asked, rather than actively prescribing a list of actions at every stage of the process. The enactment mechanism also infers the state of the process by examining the state of products created or modified during the execution of the process; therefore, the actor does not have to notify the system of every action he does while performing the process, but the system can still keep track of process progress so that appropriate guidance can be provided when needed.
AB - Different actors may do the same work in different ways, depending on their preferences and level of expertise. The nature and amount of process support required also varies with the knowledge level of the actors: novice actors may require guidance at each and every stage of the process, while experts like to have a free hand and need guidance only when in doubt. We describe a descriptive enactment approach, whereby guidance is provided only when asked, rather than actively prescribing a list of actions at every stage of the process. The enactment mechanism also infers the state of the process by examining the state of products created or modified during the execution of the process; therefore, the actor does not have to notify the system of every action he does while performing the process, but the system can still keep track of process progress so that appropriate guidance can be provided when needed.
KW - Cooperative Work Support
KW - Software Engineering Applications
KW - Workflow Modeling
UR - http://www.scopus.com/inward/record.url?scp=11144229688&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:11144229688
SN - 0889864276
SN - 9780889864276
T3 - Proceedings of the Eigtht IASTED International Conference on Software Engineering and Applications
SP - 382
EP - 387
BT - Proceedings of the Eighth IASTED International Conference on Software Engineering and Applications
A2 - Hamza, M.H.
T2 - Proceedings of the Eighth IASTED International Conference on Software Engineering and Applications
Y2 - 9 November 2004 through 11 November 2004
ER -