TY - GEN
T1 - Smart Recommendation of Telecommunication Services
AU - Ganchev, Ivan
AU - Zhang, Haiyang
AU - O'Droma, Mairtin
N1 - Publisher Copyright:
© 2021 IEEE.
PY - 2021
Y1 - 2021
N2 - In this paper11This publication has emanated from research conducted with the financial support of the Bulgarian National Science Fund (BNSF) under the Grant No. KP-06-IP-CHINA/1 (-06-/1)., a new vision is presented for highly contextualized, customized, and personalized recommendation of telecommunication services to mobile users (consumers) by considering the current consumer-, network-, and service context. A framework for smart recommendation of telecommunication services, which builds up and dynamically manages personal profiles of consumers, is elaborated. This seeks to facilitate service discovery and recommendation for the consumers, in support of the consumer-choice optimization process, and achieving the best quality of experience (QoE) when utilizing different telecommunication services, accessible through any kind of mobile devices (e.g., smartphones, tablets, laptops, etc.) via heterogeneous wireless access networks, anytime-anywhere-anyhow. The smart algorithm-driven recommended services range from classic telecommunication services (e.g., outgoing voice calls) to Internet services (e.g., multimedia streaming) and to Internet of Things (IoT) services. The algorithms also could be adapted and expanded to cover more sophisticated services working towards satisfying the health and safety needs of consumers, such as finding (with subsequent dynamic changing, if required) the most 'healthy' or 'safe' driving/biking/jogging/walking route to follow in order to avoid areas posing particular, consumer-specific, health or safety risk.
AB - In this paper11This publication has emanated from research conducted with the financial support of the Bulgarian National Science Fund (BNSF) under the Grant No. KP-06-IP-CHINA/1 (-06-/1)., a new vision is presented for highly contextualized, customized, and personalized recommendation of telecommunication services to mobile users (consumers) by considering the current consumer-, network-, and service context. A framework for smart recommendation of telecommunication services, which builds up and dynamically manages personal profiles of consumers, is elaborated. This seeks to facilitate service discovery and recommendation for the consumers, in support of the consumer-choice optimization process, and achieving the best quality of experience (QoE) when utilizing different telecommunication services, accessible through any kind of mobile devices (e.g., smartphones, tablets, laptops, etc.) via heterogeneous wireless access networks, anytime-anywhere-anyhow. The smart algorithm-driven recommended services range from classic telecommunication services (e.g., outgoing voice calls) to Internet services (e.g., multimedia streaming) and to Internet of Things (IoT) services. The algorithms also could be adapted and expanded to cover more sophisticated services working towards satisfying the health and safety needs of consumers, such as finding (with subsequent dynamic changing, if required) the most 'healthy' or 'safe' driving/biking/jogging/walking route to follow in order to avoid areas posing particular, consumer-specific, health or safety risk.
KW - intelligent framework
KW - Service recommendations
KW - smart recommendations
KW - telecommunication services
UR - http://www.scopus.com/inward/record.url?scp=85124542840&partnerID=8YFLogxK
U2 - 10.1109/TELECOM53156.2021.9659557
DO - 10.1109/TELECOM53156.2021.9659557
M3 - Conference contribution
AN - SCOPUS:85124542840
T3 - 29th National Conference with International Participation, TELECOM 2021 - Proceedings
SP - 1
EP - 8
BT - 29th National Conference with International Participation, TELECOM 2021 - Proceedings
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 29th National Conference with International Participation, TELECOM 2021
Y2 - 28 October 2021 through 29 October 2021
ER -