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Standardization and contextualization: A study of language and leadership across 17 countries

  • Lena Zander
  • , Audra I. Mockaitis
  • , Anne Wil Harzing
  • , Joyce Baldueza
  • , Wilhelm Barner-Rasmussen
  • , Cordula Barzantny
  • , Anne Canabal
  • , Anabella Davila
  • , Alvaro Espejo
  • , Rita Fernandes Ferreira
  • , Axéle Giroud
  • , Kathrin Koester
  • , Yung Kuei Liang
  • , Michael J. Morley
  • , Barbara Myloni
  • , Joseph O.T. Odusanya
  • , Sharon Leiba O'Sullivan
  • , Ananda Kumar Palaniappan
  • , Paulo Prochno
  • , Srabani Roy Choudhury
  • Ayse Saka-Helmhout, Sununta Siengthai, Ayda Uzuncarsili Soydas, Linda Viswat
  • Uppsala University
  • Victoria University of Wellington
  • University of Melbourne
  • Worldbank
  • Hanken School of Economics
  • TBS Education
  • University of Maine
  • Instituto Tecnologico de Estudios Superiores de Monterrey
  • Universidad Adolfo Ibáñez
  • Catholic University of Portugal
  • University of Manchester
  • University of Heilbronn
  • Tatung University
  • University of Patras
  • HayGroup SA
  • University of Ottawa
  • University of Malaya
  • University of Maryland, College Park
  • Jawaharlal Nehru University
  • University of Surrey
  • Asian Institute of Technology
  • Marmara University
  • Otemon Gakuin University

Research output: Contribution to journalArticlepeer-review

Abstract

With multinational corporations increasingly adopting English as a corporate language, the issue of language management and the pros and cons of language standardization have been widely debated in the literature. Our 17-country study considers whether the use of English as a common corporate language causes difficulties. We empirically examine whether managerial reactions to specific leadership scenario-based situations change as a consequence of the language they use. Our results show that the choice of language (native or English) does not matter much for the studied leadership scenarios. Instead, leadership decisions and reactions depend more on cultural and situational context.

Original languageEnglish
Pages (from-to)296-304
Number of pages9
JournalJournal of World Business
Volume46
Issue number3
DOIs
Publication statusPublished - Jul 2011

Keywords

  • Context
  • Cultural accommodation
  • Culture
  • Language
  • Leadership
  • Multinational company

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