@inproceedings{34e94cb5667740eea3b9e8486dd2a806,
title = "Strategic Human Resource Management, Training and Design for Future Flight Operations",
abstract = "There is a continued lack of full understanding of the task distribution between human and non-human agents in teams and the implications for operational safety are far reaching [1]. The state of the art in Socio-technical Systems (STS) modelling has yet to take full account of new teamworking and collaboration using non-human agents [2, 3]. Findings from this study demonstrate that a significant portion of communication is reinforced by non-verbal communication between flight crew. This research serves to demonstrate how communication between co-located human operators on the flight-deck can inform how we should be approaching human resource management, training and design for future flight operations to best ensure human and technological partnership.",
keywords = "Communication, Crew Resource Management, CRM evaluation, Human AI Teaming, Single Pilot Operations, Training Design",
author = "Alison Kay and Nick McDonald and Leonard O{\textquoteright}Sullivan",
note = "Publisher Copyright: {\textcopyright} The Author(s), under exclusive license to Springer Nature Switzerland AG 2025.; 22nd International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2025, held as part of the 27th HCI International Conference, HCII 2025 ; Conference date: 22-06-2025 Through 27-06-2025",
year = "2025",
doi = "10.1007/978-3-031-93721-7\_4",
language = "English",
isbn = "9783031937200",
series = "Lecture Notes in Computer Science",
publisher = "Springer Science and Business Media Deutschland GmbH",
pages = "49--60",
editor = "Don Harris and Wen-Chin Li",
booktitle = "Engineering Psychology and Cognitive Ergonomics - 22nd International Conference, EPCE 2025, Held as Part of the 27th HCI International Conference, HCII 2025, Proceedings",
}