TY - GEN
T1 - The need for trustworthiness models in healthcare software solutions
AU - Abbas, Raja Manzar
AU - Carroll, Noel
AU - Richardson, Ita
AU - Beecham, Sarah
N1 - Publisher Copyright:
Copyright © 2017 by SCITEPRESS – Science and Technology Publications, Lda. All rights reserved.
PY - 2017
Y1 - 2017
N2 - Trustworthiness in software is of vital importance to technology users, especially in health, where lives may depend on the correct application of software that is fit for purpose. Despite the risk posed by improper use of technology in the health domain, there is evidence to suggest that stakeholders often trust the software without fully appreciating the possible consequences. In this paper, we explore what determines trustworthiness in healthcare software solutions. While there are often claims of improved quality of care, increased safety and improved patient outcomes using healthcare technology – the scientific basis for such claims appear to be uncritically accepted. Ultimately, this can lead to a surge in healthcare software solutions, some of which may be misaligned with healthcare needs and potentially lead to fatal outcomes. To support health technology stakeholders, we propose a ‘trustworthiness healthcare software model’ that can be employed to assess the level of trustworthiness associated with healthcare software solutions.
AB - Trustworthiness in software is of vital importance to technology users, especially in health, where lives may depend on the correct application of software that is fit for purpose. Despite the risk posed by improper use of technology in the health domain, there is evidence to suggest that stakeholders often trust the software without fully appreciating the possible consequences. In this paper, we explore what determines trustworthiness in healthcare software solutions. While there are often claims of improved quality of care, increased safety and improved patient outcomes using healthcare technology – the scientific basis for such claims appear to be uncritically accepted. Ultimately, this can lead to a surge in healthcare software solutions, some of which may be misaligned with healthcare needs and potentially lead to fatal outcomes. To support health technology stakeholders, we propose a ‘trustworthiness healthcare software model’ that can be employed to assess the level of trustworthiness associated with healthcare software solutions.
KW - Healthcare Software
KW - Trustworthiness
KW - Trustworthiness Attributes
UR - http://www.scopus.com/inward/record.url?scp=85051704237&partnerID=8YFLogxK
U2 - 10.5220/0006249904510456
DO - 10.5220/0006249904510456
M3 - Conference contribution
AN - SCOPUS:85051704237
T3 - HEALTHINF 2017 - 10th International Conference on Health Informatics, Proceedings; Part of 10th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2017
SP - 4510456
BT - HEALTHINF 2017 - 10th International Conference on Health Informatics, Proceedings; Part of 10th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2017
A2 - van den Broek, Egon L.
A2 - Fred, Ana
A2 - Gamboa, Hugo
A2 - Vaz, Mario
PB - SciTePress
T2 - 10th International Conference on Health Informatics, HEALTHINF 2017 - Part of 10th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2017
Y2 - 21 February 2017 through 23 February 2017
ER -