Toward a compare and contrast framework for COVID-19 contact tracing mobile applications: A look at usability

Cristiano Storni, Damyanka Tsvyatkova, Ita Richardson, Jim Buckley, Manzar Abbas, Sarah Beecham, Muslim Chochlov, Brian Fitzgerald, Liam Glynn, Kevin Johnson, John Laffey, Bairbre McNicholas, Bashar Nuseibeh, James O’Connell, Derek O’Keeffe, Ian R. O'Keeffe, Mike O’Callaghan, Abdul Razzaq, Kaavya Rekanar, Andrew SimpkinJane Walsh, Thomas Welsh

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This paper reports on the progress in the project COVIGILANT, which is aimed at developing an evaluation taxonomy for Contact Tracing Applications (CTAs) for COVID-19. Specifically, this article describes the development of Usability, one pillar of the COVIGILANT taxonomy, discussing the classification and decision-making processes, and the initial model validation. The validation process was undertaken in two stages. First, we validated how the Usability pillar could be used to evaluate the Irish Health Services Executive (HSE) COVID-19 CTA. While this supported many of the attributes that we had within the Usability pillar, it also identified issues. We made amendments based on these, and undertook a second study, this time evaluating 4 CTAs used in other countries. This has led to the completion of the Usability pillar, which can now be used to evaluate global CTAs.

Original languageEnglish
Title of host publicationHEALTHINF 2021 - 14th International Conference on Health Informatics; Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021
EditorsCatia Pesquita, Ana Fred, Hugo Gamboa
PublisherSciTePress
Pages557-565
Number of pages9
ISBN (Electronic)9789897584909
Publication statusPublished - 2021
Event14th International Conference on Health Informatics, HEALTHINF 2021 - Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021 - Virtual, Online
Duration: 11 Feb 202113 Feb 2021

Publication series

NameHEALTHINF 2021 - 14th International Conference on Health Informatics; Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021

Conference

Conference14th International Conference on Health Informatics, HEALTHINF 2021 - Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021
CityVirtual, Online
Period11/02/2113/02/21

Keywords

  • COVID-19
  • Evaluation Taxonomy
  • MHealth
  • Usability

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