Toward a compare and contrast framework for COVID-19 contact tracing mobile applications: A look at usability

Cristiano Storni; Damyanka Tsvyatkova; Ita Richardson; Jim Buckley; Manzar Abbas; Sarah Beecham; Muslim Chochlov; Brian Fitzgerald; Liam Glynn; Kevin Johnson; John Laffey; Bairbre McNicholas; Bashar Nuseibeh; James O’Connell; Derek O’Keeffe; Ian R. O'Keeffe; Mike O’Callaghan; Abdul Razzaq; Kaavya Rekanar; Andrew Simpkin; Jane Walsh; Thomas Welsh

Toward a compare and contrast framework for COVID-19 contact tracing mobile applications: A look at usability

Cristiano Storni
, Damyanka Tsvyatkova
, Ita Richardson
, Jim Buckley
, Manzar Abbas
, Sarah Beecham
, Muslim Chochlov
, Brian Fitzgerald
, Liam Glynn
, Kevin Johnson
, John Laffey
, Bairbre McNicholas
, Bashar Nuseibeh
, James O’Connell
, Derek O’Keeffe
, Ian R. O'Keeffe
, Mike O’Callaghan
, Abdul Razzaq
, Kaavya Rekanar
, Andrew Simpkin

Jane Walsh, Thomas Welsh

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

This paper reports on the progress in the project COVIGILANT, which is aimed at developing an evaluation taxonomy for Contact Tracing Applications (CTAs) for COVID-19. Specifically, this article describes the development of Usability, one pillar of the COVIGILANT taxonomy, discussing the classification and decision-making processes, and the initial model validation. The validation process was undertaken in two stages. First, we validated how the Usability pillar could be used to evaluate the Irish Health Services Executive (HSE) COVID-19 CTA. While this supported many of the attributes that we had within the Usability pillar, it also identified issues. We made amendments based on these, and undertook a second study, this time evaluating 4 CTAs used in other countries. This has led to the completion of the Usability pillar, which can now be used to evaluate global CTAs.

Original language	English
Title of host publication	HEALTHINF 2021 - 14th International Conference on Health Informatics; Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021
Editors	Catia Pesquita, Ana Fred, Hugo Gamboa
Publisher	SciTePress
Pages	557-565
Number of pages	9
ISBN (Electronic)	9789897584909
Publication status	Published - 2021
Event	14th International Conference on Health Informatics, HEALTHINF 2021 - Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021 - Virtual, Online Duration: 11 Feb 2021 → 13 Feb 2021

Publication series

Name	HEALTHINF 2021 - 14th International Conference on Health Informatics; Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021

Conference

Conference	14th International Conference on Health Informatics, HEALTHINF 2021 - Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021
City	Virtual, Online
Period	11/02/21 → 13/02/21

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

COVID-19
Evaluation Taxonomy
MHealth
Usability

Cite this

Storni, C., Tsvyatkova, D., Richardson, I., Buckley, J., Abbas, M., Beecham, S., Chochlov, M., Fitzgerald, B., Glynn, L., Johnson, K., Laffey, J., McNicholas, B., Nuseibeh, B., O’Connell, J., O’Keeffe, D., O'Keeffe, I. R., O’Callaghan, M., Razzaq, A., Rekanar, K., ... Welsh, T. (2021). Toward a compare and contrast framework for COVID-19 contact tracing mobile applications: A look at usability. In C. Pesquita, A. Fred, & H. Gamboa (Eds.), HEALTHINF 2021 - 14th International Conference on Health Informatics; Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021 (pp. 557-565). (HEALTHINF 2021 - 14th International Conference on Health Informatics; Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021). SciTePress.

Storni, Cristiano ; Tsvyatkova, Damyanka ; Richardson, Ita et al. / Toward a compare and contrast framework for COVID-19 contact tracing mobile applications : A look at usability. HEALTHINF 2021 - 14th International Conference on Health Informatics; Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021. editor / Catia Pesquita ; Ana Fred ; Hugo Gamboa. SciTePress, 2021. pp. 557-565 (HEALTHINF 2021 - 14th International Conference on Health Informatics; Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021).

@inproceedings{c366817a78b74e9998ffb51aa5c39c49,

title = "Toward a compare and contrast framework for COVID-19 contact tracing mobile applications: A look at usability",

abstract = "This paper reports on the progress in the project COVIGILANT, which is aimed at developing an evaluation taxonomy for Contact Tracing Applications (CTAs) for COVID-19. Specifically, this article describes the development of Usability, one pillar of the COVIGILANT taxonomy, discussing the classification and decision-making processes, and the initial model validation. The validation process was undertaken in two stages. First, we validated how the Usability pillar could be used to evaluate the Irish Health Services Executive (HSE) COVID-19 CTA. While this supported many of the attributes that we had within the Usability pillar, it also identified issues. We made amendments based on these, and undertook a second study, this time evaluating 4 CTAs used in other countries. This has led to the completion of the Usability pillar, which can now be used to evaluate global CTAs.",

keywords = "COVID-19, Evaluation Taxonomy, MHealth, Usability",

author = "Cristiano Storni and Damyanka Tsvyatkova and Ita Richardson and Jim Buckley and Manzar Abbas and Sarah Beecham and Muslim Chochlov and Brian Fitzgerald and Liam Glynn and Kevin Johnson and John Laffey and Bairbre McNicholas and Bashar Nuseibeh and James O{\textquoteright}Connell and Derek O{\textquoteright}Keeffe and O'Keeffe, \{Ian R.\} and Mike O{\textquoteright}Callaghan and Abdul Razzaq and Kaavya Rekanar and Andrew Simpkin and Jane Walsh and Thomas Welsh",

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publisher = "SciTePress",

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editor = "Catia Pesquita and Ana Fred and Hugo Gamboa",

booktitle = "HEALTHINF 2021 - 14th International Conference on Health Informatics; Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021",

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Storni, C, Tsvyatkova, D, Richardson, I , Buckley, J, Abbas, M, Beecham, S, Chochlov, M , Fitzgerald, B , Glynn, L , Johnson, K, Laffey, J, McNicholas, B, Nuseibeh, B, O’Connell, J, O’Keeffe, D, O'Keeffe, IR, O’Callaghan, M, Razzaq, A, Rekanar, K, Simpkin, A, Walsh, J & Welsh, T 2021, Toward a compare and contrast framework for COVID-19 contact tracing mobile applications: A look at usability. in C Pesquita, A Fred & H Gamboa (eds), HEALTHINF 2021 - 14th International Conference on Health Informatics; Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021. HEALTHINF 2021 - 14th International Conference on Health Informatics; Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021, SciTePress, pp. 557-565, 14th International Conference on Health Informatics, HEALTHINF 2021 - Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021, Virtual, Online, 11/02/21.

Toward a compare and contrast framework for COVID-19 contact tracing mobile applications: A look at usability. / Storni, Cristiano; Tsvyatkova, Damyanka; Richardson, Ita et al.
HEALTHINF 2021 - 14th International Conference on Health Informatics; Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021. ed. / Catia Pesquita; Ana Fred; Hugo Gamboa. SciTePress, 2021. p. 557-565 (HEALTHINF 2021 - 14th International Conference on Health Informatics; Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Toward a compare and contrast framework for COVID-19 contact tracing mobile applications

T2 - 14th International Conference on Health Informatics, HEALTHINF 2021 - Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021

AU - Storni, Cristiano

AU - Tsvyatkova, Damyanka

AU - Richardson, Ita

AU - Buckley, Jim

AU - Abbas, Manzar

AU - Beecham, Sarah

AU - Chochlov, Muslim

AU - Fitzgerald, Brian

AU - Glynn, Liam

AU - Johnson, Kevin

AU - Laffey, John

AU - McNicholas, Bairbre

AU - Nuseibeh, Bashar

AU - O’Connell, James

AU - O’Keeffe, Derek

AU - O'Keeffe, Ian R.

AU - O’Callaghan, Mike

AU - Razzaq, Abdul

AU - Rekanar, Kaavya

AU - Simpkin, Andrew

AU - Walsh, Jane

AU - Welsh, Thomas

PY - 2021

Y1 - 2021

N2 - This paper reports on the progress in the project COVIGILANT, which is aimed at developing an evaluation taxonomy for Contact Tracing Applications (CTAs) for COVID-19. Specifically, this article describes the development of Usability, one pillar of the COVIGILANT taxonomy, discussing the classification and decision-making processes, and the initial model validation. The validation process was undertaken in two stages. First, we validated how the Usability pillar could be used to evaluate the Irish Health Services Executive (HSE) COVID-19 CTA. While this supported many of the attributes that we had within the Usability pillar, it also identified issues. We made amendments based on these, and undertook a second study, this time evaluating 4 CTAs used in other countries. This has led to the completion of the Usability pillar, which can now be used to evaluate global CTAs.

AB - This paper reports on the progress in the project COVIGILANT, which is aimed at developing an evaluation taxonomy for Contact Tracing Applications (CTAs) for COVID-19. Specifically, this article describes the development of Usability, one pillar of the COVIGILANT taxonomy, discussing the classification and decision-making processes, and the initial model validation. The validation process was undertaken in two stages. First, we validated how the Usability pillar could be used to evaluate the Irish Health Services Executive (HSE) COVID-19 CTA. While this supported many of the attributes that we had within the Usability pillar, it also identified issues. We made amendments based on these, and undertook a second study, this time evaluating 4 CTAs used in other countries. This has led to the completion of the Usability pillar, which can now be used to evaluate global CTAs.

KW - COVID-19

KW - Evaluation Taxonomy

KW - MHealth

KW - Usability

UR - https://www.scopus.com/pages/publications/85103812383

M3 - Conference contribution

AN - SCOPUS:85103812383

T3 - HEALTHINF 2021 - 14th International Conference on Health Informatics; Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021

SP - 557

EP - 565

BT - HEALTHINF 2021 - 14th International Conference on Health Informatics; Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021

A2 - Pesquita, Catia

A2 - Fred, Ana

A2 - Gamboa, Hugo

PB - SciTePress

Y2 - 11 February 2021 through 13 February 2021

ER -

Storni C, Tsvyatkova D, Richardson I , Buckley J, Abbas M, Beecham S et al. Toward a compare and contrast framework for COVID-19 contact tracing mobile applications: A look at usability. In Pesquita C, Fred A, Gamboa H, editors, HEALTHINF 2021 - 14th International Conference on Health Informatics; Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021. SciTePress. 2021. p. 557-565. (HEALTHINF 2021 - 14th International Conference on Health Informatics; Part of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021).

Toward a compare and contrast framework for COVID-19 contact tracing mobile applications: A look at usability

Abstract

Publication series

Conference

UN SDGs

Keywords

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Cite this