TY - GEN
T1 - Uncertainty management to coordinate and control an ERP project
T2 - 11th International Conference on the Quality of Information and Communications Technology, QUATIC 2018
AU - Marinho, Marcelo
AU - Macedo, Karina
AU - Santos, Simone
AU - Beecham, Sarah
N1 - Publisher Copyright:
© 2018 IEEE.
PY - 2018/12/26
Y1 - 2018/12/26
N2 - The implementation of Enterprise Resource Planning (ERP) systems in the public sector has been widely adopted in recent years, with the objective of improving these institutions' organisational efficiency and services. However, the dynamism of governmental rules and specific restrictions on this sector have made ERP project management a task subject to many uncertainties. In this context, this research aims to analyse the application of an Uncertainty Management Software Approach in a Brazilian public organisation's ERP project. The case study was based on qualitative research principles. The research results indicated that it is possible to identify early signs of uncertainty in an ERP project's implementation, including its primary uncertainties and associated risks, which demonstrate the importance of managing these uncertainties in such projects.
AB - The implementation of Enterprise Resource Planning (ERP) systems in the public sector has been widely adopted in recent years, with the objective of improving these institutions' organisational efficiency and services. However, the dynamism of governmental rules and specific restrictions on this sector have made ERP project management a task subject to many uncertainties. In this context, this research aims to analyse the application of an Uncertainty Management Software Approach in a Brazilian public organisation's ERP project. The case study was based on qualitative research principles. The research results indicated that it is possible to identify early signs of uncertainty in an ERP project's implementation, including its primary uncertainties and associated risks, which demonstrate the importance of managing these uncertainties in such projects.
KW - ERP Systems
KW - Software Project Management
KW - Uncertainties
KW - Uncertainty Management
UR - http://www.scopus.com/inward/record.url?scp=85061340470&partnerID=8YFLogxK
U2 - 10.1109/QUATIC.2018.00053
DO - 10.1109/QUATIC.2018.00053
M3 - Conference contribution
AN - SCOPUS:85061340470
T3 - Proceedings - 2018 International Conference on the Quality of Information and Communications Technology, QUATIC 2018
SP - 295
EP - 296
BT - Proceedings - 2018 International Conference on the Quality of Information and Communications Technology, QUATIC 2018
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 4 September 2018 through 7 September 2018
ER -