TY - JOUR
T1 - Understanding Innovation in Homeless Service Provision
T2 - A Study of Frontline Providers’ Values-Readiness for Change
AU - Manning, Rachel M.
AU - Greenwood, Ronni Michelle
N1 - Publisher Copyright:
© 2019, Springer Science+Business Media, LLC, part of Springer Nature.
PY - 2019/9/15
Y1 - 2019/9/15
N2 - Service innovation for adults experiencing mental illness and homelessness typically involves shifting from treatment-led, staircase models toward recovery-oriented, Housing-First models. Aligning frontline service providers’ values to those embedded within newer models is an important, but under-investigated, influence on the innovation process. To assess values alignment in this context, we conducted semi-structured qualitative interviews with frontline providers in staircase services in Ireland (n = 50). Data showed that, while their values mostly aligned to the treatment-led model, there was meaningful evidence of more recovery-oriented values, too. Strategies to enhance innovation through values-alignment are discussed.
AB - Service innovation for adults experiencing mental illness and homelessness typically involves shifting from treatment-led, staircase models toward recovery-oriented, Housing-First models. Aligning frontline service providers’ values to those embedded within newer models is an important, but under-investigated, influence on the innovation process. To assess values alignment in this context, we conducted semi-structured qualitative interviews with frontline providers in staircase services in Ireland (n = 50). Data showed that, while their values mostly aligned to the treatment-led model, there was meaningful evidence of more recovery-oriented values, too. Strategies to enhance innovation through values-alignment are discussed.
KW - Homelessness
KW - Recovery-oriented values
KW - Treatment-led values
UR - http://www.scopus.com/inward/record.url?scp=85067802000&partnerID=8YFLogxK
U2 - 10.1007/s10488-019-00943-0
DO - 10.1007/s10488-019-00943-0
M3 - Article
C2 - 31190168
AN - SCOPUS:85067802000
SN - 0894-587X
VL - 46
SP - 649
EP - 659
JO - Administration and Policy in Mental Health and Mental Health Services Research
JF - Administration and Policy in Mental Health and Mental Health Services Research
IS - 5
ER -